Change of Control

I am fairly certain that even simple steps will dramatically improve your customer relationships and put you miles ahead of your competition in your relationship with the rest of the market.

Dropping the 80

Earlier this week, my friend @morganm pointed me to this post from TechCrunch that talked about a hypothetical future for the New York Times. Essentially, they propose that the top 20% of the New York Times reporters should walk out and form their own journalism outlet.
I agree – we’d all subscribe (though we’d have to [...]

October 10, 2008

It’s a new year, and that probably means that you’ve made a bunch of resolutions and now you’re thinking about how you’re going to make all of those resolutions happen. There’s no shortage of resolutions to be made, and I’ve made more than a few of my own (breaking a long tradition of refusing to [...]

Rethinking the Bus

Sometimes those of us in the tech business can get fooled into thinking we’re the only business where any real experimentation and innovation can happen. Of course, we’d be wrong, but here’s a great example of how the most seemingly mundane and bureaucratic organization can innovate, and (we hope) improve life for their community (aka [...]

Disrupting Because of…

Doc Searls defines what he calls the because effect
This is what you get when your new business isn’t just about inventing and controlling technologies and standards, but about taking advantage of the new opportunities opened up by fresh new technologies and standards. For example, making money because of blogging, or RSS, or desktop Linux, or [...]

Second Stage Boosters…Ready

Let me state this as a hypothesis:
new product <> disruption
Or in words, having a new product is neither necessary nor sufficient to create market disruption.
I recently had an interesting exchange with Judi Sohn at Web Worker Daily (a new favorite of mine) about GrandCentral, which gives you a single number that can reach you anywhere [...]

Staying Creative

In order to be disruptive, you have to stay creative – constantly creating new ideas – disruptive ideas. What inspires you is very personal, but for me, there is nothing that inspires that creativity in my work quite like a Tom Peters book (or article or whatever).
So my advice (FWIW): (re-)Read something by Tom Peters [...]