Change of Control
I am fairly certain that even simple steps will dramatically improve your customer relationships and put you miles ahead of your competition in your relationship with the rest of the market.
Improvement and Change
I learned something from my last few posts: The people who read this blog like to respond by e-mail. OK, maybe I’m generalizing based on just a few events (e-mails in response to posts), but I do get e-mail, and I don’t get many comments.
I didn’t intend to experiment to find out how my “market” [...]
